Do you live in or around the Eau Claire area?  If so, make your shopping experience even easier.  Order your products online with your credit card or PayPal and we will do all the work for you.  The only thing you have to do is come and pick your merchandise up within 5 business days (once we contact you).  See below for more information on how to proceed.
 
Step 1: Find the products you wish to buy and add them to your basket.
   
Step 2: Once you have all the items you need, click on Continue (in the Shopping Cart) and you will be taken to a Registration Form (if you have already registered, all  you need to do is log in).
   
Step 3: Once Registered (or logged in), proceed to the payment page by clicking on Check Out.  In the Shipping Drop Down box, choose the In-Store Pickup.  This selection choice is only available for local residents, if you are out of state you will not see this option.
   
Step 4: Enter your credit card or proceed to PayPal to purchase the merchandise.  Click on Purchase to complete order.
 

Once we receive your order, we will gather everything up and set it aside.  We will then contact you by phone to let you know that your order is ready for pickup.  Once we have called, you have 5 business days to come to our store and pickup your merchandise.  If you are unable to make it within the 5 days, it is your responsibility to contact us to set up a reasonable time for you to come in.  Orders that have not been picked up will be put back in stock.

IMPORTANT:  When you come in to pickup your order, please bring your Drivers License or ID Card , and the credit card used for your order for verification.  If you paid with PayPal, please bring a copy of your order with you for verification.  We will, under no circumstances, release an order without the above forms of identification.

After you have received your merchandise, we will charge the credit card used and you will receive a confirmation email from us stating the your order is complete.  If you used PayPal, your order is paid for immediately.  Please note, the email will state your order has shipped, please disregard this part of it.  Your orders placed on our site will be available for viewing at any time online after your purchase is complete.
 
Question 1:  What if I need items altered?

Answer: If you need the bottoms of slacks altered and know your size, you may add this information to the basket comments section of the Shopping Cart.  If you do not know your measurements, or need additional alterations done, you may have these done when you come in.  Some alterations charges may be applied depending on what you need.  For the quickest prices for alteration charges, please call us at 832-3502.
Question 2:  What if I would like to add additional items when I come into the store?

Answer: We can add items to your order up to the point that we charge you (unless you have paid with PayPal, then you will need to bring some kind of payment with you).  We will just ask for a verbal authorization of the increased charges.  Please note though, items added after your initial order will not show up online in your order history.
Question 3:  What happens if I need to return or exchange any items?

Answer: Exchanges that do not involve any monetary exchange are not an issue.  If you need to return items for a refund, the mode of refund  will be via the same payment type you used to originally place the order (i.e. if you ordered with a Visa, we will refund you through our site using the same Visa card).
Question 4:  How long will it take to have my order ready?

Answer: During normal business hours, we will normally have your order ready within 30 minutes (unless you need alterations done).  Again, we will contact you by phone as soon as the merchandise has been set aside for you.  If you order during non-business hours at night, you can expect your order to be ready by 10:00am the following business day (1:00pm on Sundays between Thanksgiving & Christmas).
If you have additional questions or concerns, please contact us at 832-3502 and we will be more then happy to help you out.  You can also view our Help/Support section for additional information about shopping our site.

If we have any questions or issues with your order, such as missing items or alteration information, we will contact you as soon as possible.

Are you on our mailing list?  If so, from time to time we send out postcards to our local customers with sales or promotions.  If you have a valid coupon, please let us know and we will adjust the price of your order (if the sale price supercedes that of the price already given online).  We try to keep the sales in-store and online the same, but we do try to reward our local customers from time to time with additional sale prices.